107 results matched your search criteria
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Is it possible to send multiple documents with metadata?
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?  
how to add text field in pdf, while creating package
Forum topic
OneSpan Sign
Hello, I am uploading PDF via REST API PHP, along with signer users.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Remove default disclosure electronic signatures document while creating new doc
Forum topic
OneSpan Sign
Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created.
Error - Number of uploaded files does not match number of documents specified in
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Triggering email while creation of package
Forum topic
OneSpan Sign
Hi, I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json. Please share your thought on this. sample request is:: { "trashed": "true", "documen
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Unexpected Error
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.