OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Text Field
Forum topic
OneSpan Sign
I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it is not changing at all.   
Hand-drawn signature - Differences in the user experience
Forum topic
OneSpan Sign
Hello,
Update roles with auth challenges with REST API
Forum topic
OneSpan Sign
Hi! Is there a way to update role/roles (already created) in package with Q&A challenges? I have tried PUT on '/api/packages/:packageId/roles/:roleId' but it seems as though the auth part of my request is being ignored. { "signers":[ { "delivery":{ "e
Callback Setup with REST API
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
Document Preview
Forum topic
OneSpan Sign
Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
Send a reminder via the C# SDK
Forum topic
OneSpan Sign
Hi, Does anyone know if it's possible, given a PackageID, to trigger a reminder email so that all the signers are reminded to sign ?
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Handover link not showing
Forum topic
OneSpan Sign
Hi, We are noticing that the handover link is not showing after signing all the documents. Steps to reproduce: 1. We create a package with 4 signers 2. User 1 signs everything works fine, we see the handover link. 3.