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Retrieving packages for all senders using the API key and .NET SDK
Forum topic
OneSpan Sign
Should I be able to view current packages for all senders under the same account using the API key and .NET SDK? I have created a Sandbox account with an additional sender and can successfully create a new package in DRAFT passing only the secondary account as the sender.
Questions about e-Notes (SMART Documents)
Forum topic
OneSpan Sign
Guys, I am looking over this page on the package settings for when we need to have a SMART Note created. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/package_settings_for_mortgages.htm Here it says that we need to include the following two fields. enote_data_section enote_attr
Send a document to an non-approver/signer
Forum topic
OneSpan Sign
Is it possible to send a form to a non-signer to populate the form before signing?  The idea is: 1) Create a package via Salesforce, Salesforce merges some info onto the document
Apex SDK - Receiving Error "message":"Invalid parameters.","code":400,"name":"Validation Error"
Forum topic
OneSpan Sign
We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this was working on Friday.. CallOut:
Download document in PDF format
Forum topic
OneSpan Sign
Hi, Please help me with the following: I am using REST API, .NET and a sandbox account. I want to download a document in PDF format. For this I can use the call: GET /packages/{packageId}/documents/{documentId}/pdf But this call requires documentId.
Remote URL for Document Attachment
Forum topic
OneSpan Sign
Hello, We are in exploring REST API for creating a package with a signing document. Thanks to the good developer resources on this site, we could accomplish this part but the challenge we have is the document resides on a Cloud platform and is accessible over a URL.
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Return fields for a specific document
Forum topic
OneSpan Sign
Hi, We are currently using the UI to create the package, inject the fields, then use the Java SDK API to download the documents.  I found this below which retrieves a list of field values at the package level.  But we are looking in a way to retrieve the fields by documents. Â&nbs
Why I am receiving two emails , once package has been sent for eSign
Forum topic
OneSpan Sign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi