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Having One Signer Sign Twice in the Signing Order

Forum topic

OneSpan Sign

I was wondering if there was any way to have a signer sign twice in the signing order. Here's an example of what I'm trying to do... I work at a university and we want to put our faculty evaluations in eSignLive.

Capture Signing Date in Document

Forum topic

OneSpan Sign

Hi, We are sending a PDF with fields for signature and date. The date is currently injected and is the package creation date. We were wondering if there is a way to have the date be the actual signing date.

Get a signing URL without sending the email

Forum topic

OneSpan Sign

We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.

Unauthorized Access: Failed to validate token.

Forum topic

OneSpan Sign

Could I get someone to look at this package and help me understand why the signer got "Unauthorized Access: Failed to validate token"? The method that was used to generate the URL is run several times per day successfully but this one failed.

How do i Retrieve the Signing URLs?

Forum topic

OneSpan Sign

Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package. However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin

Is there a service available to call when user click on OPT-OUT or Accept button

Forum topic

OneSpan Sign

I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call, when user click on OPT-OUT or Accept button. Thanks, Ram

Retrieving approvals

Forum topic

OneSpan Sign

I'm not having any luck with the code below to retrieve approvals. It's not outputting anything. Any ideas why?

Missing message from decline callback

Forum topic

OneSpan Sign

Any thoughts on why message is null? I entered text on the decline to sign. I received the decline event notification. Event:

Disable Click-to-sign option in designer

Forum topic

OneSpan Sign

Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)?