1420 results matched your search criteria
Firewall and Notification Events - what to whitelist?
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
how to get JavaScript event notification without iFrame
Forum topic
OneSpan Sign
Hi, would you please share the code sample how to get JavaScript event notification without iFrame? i only can download the code with iFrame from https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier   thanks,
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
General Question on eSign and PDF forms
Forum topic
OneSpan Sign
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed.
apex- sdk. Text tag getting shifted down on the signed document.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160,22)}}
How to unlock a signer on a package that is Complete
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully.  The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times.  When I open my OneSpan Inbox and look into this package, this signer sho
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Field injection - text field only?
Forum topic
OneSpan Sign
According to this page, field injection is for text field only. Is that still the case for Java SDK 11.0 which I'm using? We have forms that contain texts/radio buttons/drop-downs, etc. http://docs.esignlive.com/content/c_integrator_s_guide/sdk/c_managing_documents/field_injection.htm
When will SDK v11.34 be available for download for use with SandBox
Forum topic
OneSpan Sign
Hi,   Could you please advise when the new v11.34 will be available for download from https://community.onespan.com/products/onespan-sign/sdks#eSignLive_.NET_SDKs? my sandbox account is already at 11.34.   thanks
Signature image in the service call .
Forum topic
OneSpan Sign
Hi Can the eSignLive REST service consume an image as part of their call and they can place the image onto the assigned signature area. We need to capture a signature from a pinpad and put it on a pdf file. Please post a link to this example. Thanks Mario