OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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how to use notifySigner method
Forum topic
OneSpan Sign
Hi I am trying to use notifySigner via Java SDK, how can I use the below method, what is groupId?  how can I create/get groupId via SDK java.   eslClient.getPackageService().notifySigner( packageId, groupId ); Thanks Wendy
How to use SDK asynchronously
Forum topic
OneSpan Sign
Hi, I've been trying to send multiple packages asynchonously. After some testing, I discovered that it cannot truly run in parallel because EslClient.CreatePackage(DocumentPackage) acts as a bottleneck for my application.
activate email sent to client
Forum topic
OneSpan Sign
Hi, I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document. when this package sent , both of the signers received the activate email (1 signer for signing, and another signer just review - no  signature required. 
Add signature to signed document
Forum topic
OneSpan Sign
Hi, Is it possible to add a signature to a document that has already been signed? Example. Document has one signing block. Person A has signed. Person B is now added to the package and also needs to sign the document Person A just signed. Can we add Person B to this same document? Thanks, Jason
Add multiple documents to a package
Forum topic
OneSpan Sign
Is there an endpoint to add multiple documents to a package? The APEX SDK appears to only have a method to add one at a time. Trying to minimize callouts from SF. 
How to sign a signet document ?
Forum topic
OneSpan Sign
Hi, We plan to used signed documents with our custumer. The document we will use is already signed by one of our managers. When we use one signed document, the first signature is lost. DMN  
Adding client logo to document
Forum topic
OneSpan Sign
One of the requirements I have is a possibility for user to place a logo on a document beside signature. I realize that I can add custom fields but none of them is an image type. Is this possible to achieve? And how?
Link URL to Signed documents
Forum topic
OneSpan Sign
Hello Instead of using the OneSpan Sign email.complete email to provide a link to the signed documents to each signer, I would like to send a custom email or via a web page.
Package Status back to Draft
Forum topic
OneSpan Sign
I just posted another question that might be related to this one: https://developer.e-signlive.com/forums/topic/change-incorrect-signer/ I am trying to change some incorrect signers, but I can't change a package once it is "SENT". Can I change a package back to "DRAFT" status?
Unable to render signing url
Forum topic
OneSpan Sign
We are not able to render the generated signing url in our browser or iframe. The page used to display the consent form but it now remains blank. PFA images of the console logs while attempting to open the signable document.