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E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Error message
Forum topic
OneSpan Sign
Hi, I received the following message during the eSign. Could I know in what situation I'm receiving the message below?  
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
Ability to decline for a specific signer
Forum topic
OneSpan Sign
Hi!We are creating a package and sending it to our customers to sign.
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.
Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
Problem iterating results from GetUpdatedPackagesWithinDateRange report method
Forum topic
OneSpan Sign
I’m a little confused over how to correctly and completely iterate over the results returned from the esl.PackageService.GetUpdatedPackagesWithinDateRange, as it appears I’m only iterating over the first 10 items. I have the following code: Page packages = esl.PackageSer
How to default to Click to Sign signature type
Forum topic
OneSpan Sign
Hello, Is there a way to set the default signature type to Click to Sign at the document level ( applies to all signature fields) when creating  a package using .NET SDK & using signature text tags?
UpdatePackage Package Name property
Forum topic
OneSpan Sign
Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK?
Creating a package (Object reference not set to an instance of an object)
Forum topic
OneSpan Sign
Hi! I am trying to create an eSignLive package using the C# SDK. Below is the error I get when "sending" my package.