1418 results matched your search criteria
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
"Unauthorized Access. Session May have expired" Error.
Forum topic
OneSpan Sign
Hi, Our customers are periodically getting the following error while trying to publish an approval: "Unauthorized Access We're sorry. Your session may have expired. Please try again.
Error 403 when updating a package
Forum topic
OneSpan Sign
Hi ! I'm trying to update a package and replace the pdf document in it, but I get this error : Unable to update package settings. Exception: Le serveur distant a retourné une erreur : (403) Interdit. HTTP PUT on URI https://sandbox.esignlive.com/api/packages/-bANyCo4NvqdgiEPNbMG2tLdaRE=.
Questions: Adding KBA to our Integration
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK and we are looking to add KBA functionality to our integration.  We have some questions that we were hoping you could help answer:
How to get current status of a transaction (package) ?
Forum topic
OneSpan Sign
Hi, Is there any REST API for getting a current status of a particular transaction in esignlive account. Thanks, Kartee
Submission deadline?
Forum topic
OneSpan Sign
Once a customer submits a document for signature, does the system automatically cancel the submission after a certain amount of time? We have an application that is using the .Net API to submit documents for signature.
Retrieving List of Transactions
Forum topic
OneSpan Sign
Hi Team, I am trying to fetch a list of transactions that should include the received transaction from other senders which requires the signing. Unfortunately, I don't see the transactions which are sent by others with the below code,
Flag package for future analysis
Forum topic
OneSpan Sign
Hello, I have a scenario that I would like to flag a package for future assessment from a third party individual. There is any way to add information to a package using REST API but is not present in any document, just behind the scene, like a metadata? If there is anyway, this would work also fo
Declining a package instantly logs you out of silanis. Why?
Forum topic
OneSpan Sign
In our software we generate a package in the background then display an IFrame to the URL created with the package from the .net SDK. Right now I have only seen this in your sandbox.
can we able to get the status for document level and signer level
Forum topic
OneSpan Sign
Hi , I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level.   Thanks Naresh S