1396 results matched your search criteria
Condition logic on Signature capture with text tags
Forum topic
OneSpan Sign
I have made a template the first signature capture mandatory for each signer and subsequently made the rest optional with conditional logic. This setup ensures that the mandatory capture becomes optional once any of the others are signed.
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
API for getting the list of Roles
Forum topic
OneSpan Sign
Hi Team, Is there an API that we can use to retrieve the list of roleIds already on the package? thanks, Sara
Enable KBA for Sandbox account
Forum topic
OneSpan Sign
How can I enable KBA for my sandbox account? I need to be able to create a package with KBA enabled for troubleshooting purposes.
Failure to delete the default-consent document - strange behavior
Forum topic
OneSpan Sign
I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Role Issue in OneSpan
Forum topic
OneSpan Sign
I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan. I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 
need solution
Forum topic
OneSpan Sign
Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode.
Creating and Applying Layouts to PDF Documents
Forum topic
OneSpan Sign
Hello, I am new to the OneSpan sandbox and REST APIs/.NET SDK I have the following scenario and I'm using some CodeShare samples to piece this together:
No decline option in the mobile viewer?
Forum topic
OneSpan Sign
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?