2249 results matched your search criteria
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.    
imigration and update IAS
Forum topic
Intelligent Adaptive Authentication
How did the migration go when everything went well? Please accept my apologies, but...I have found the installation of IAS 3.14.x on Windows 2016 is not the right place. After the migration, I want to upgrade to Centos.
Multiple Tenants for OnPrem Onespan
Forum topic
OneSpan Sign
As we're building out our production environment, I've realized we may have an issue with several environments using the same instance of onespan when we are utilizing the event api integration.
Iframe integration with the sandbox
Forum topic
OneSpan Sign
Hello, We use the v11 of esign live, and we have a trouble with the X-Frame-Options set to (sameorigin) provided by the https://sandbox.esignlive.com/access into a Iframe. Before the v11 was an option WithFrame() but this option was remove.
get acceptance date from 'Electronic disclosure and Signature consent' document
Forum topic
OneSpan Sign
Hello! we need to get date and time when user click to "Accept"  'Electronic disclosure and Signature consent' document. could you please tell me how to this? thanks, Alex
Adding client logo to document
Forum topic
OneSpan Sign
One of the requirements I have is a possibility for user to place a logo on a document beside signature. I realize that I can add custom fields but none of them is an image type. Is this possible to achieve? And how?
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Callback security
Forum topic
OneSpan Sign
1 What kind of encryption is used for the callback by esignLive. (TLS 1.1 , TLS1.2 or SSL) 2. For the callback we are investigating the possibility of using an ipsec tunnel. Does silanis setup ipsec tunnels to its customers? b.
Email signers
Forum topic
OneSpan Sign
Hello, Is there a way to ensure that person who receives the email with link for signature is the person who actually signs the document.
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.