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SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
switch signer in in-person signing
Forum topic
OneSpan Sign
Hi I capture the traffic when switch signer in the signer dropdown list.
Customize signing ceremony tool bar language
Forum topic
OneSpan Sign
Hello, We want to customize the Tool Bar language for some of our signing ceremonies. I'm looking at this guide that highlights the Ceremony Layout Settings.
Bulk sign is failing multiple times
Forum topic
OneSpan Sign
Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
About flatten pdf after signing ceremony
Forum topic
OneSpan Sign
Hi, After signing ceremony, we have pdf file with signatures that is in general active pdf. In this active pdf, customers can view some legal properties that we do not expect in our application.
in-person signing when no connection
Forum topic
OneSpan Sign
Hi, Is there some way that the in-person signing can take place if there is no connection available? Some of our sales people have encountered that in some areas they are trying to do a signing the connection is too slow/unstable or not able to connect at all.
Set signing order OFF in designer
Forum topic
OneSpan Sign
I am creating a transaction with REST API . and i offer the ability to the user to use the designer in order to add signors and signatures. However, when the user tries to add recipient, the signing order attribute is set to ON automatically. Can that be disabled all the time ??
Bulk sign for signer with Notary
Forum topic
OneSpan Sign
Guys, I see you have a feature that will allow us to set up a bulk sign for a signer. Does this feature work with notary packages?
Update text field in signing ceremony
Forum topic
OneSpan Sign
Hello, We have a workflow, where we need to auto sign and fill a text field, without editing the package. Is there a way to do this using .NET?
One sign template - field tab orders
Forum topic
OneSpan Sign
Is there a way to explicitly set tab orders of fields? I want to set the order in which fields get focus when signer hits 'TAB' key on keyboard to navigate between fields.
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