OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Setting Package Expiration Date With REST API
Forum topic
OneSpan Sign
I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
Unauthorized Access Pops up Consistently With Valid Package ID
Forum topic
OneSpan Sign
Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy
Moving initials from one spot to another based on a radio button value
Forum topic
OneSpan Sign
Hello, I have requirements to allow the user to initial next to a radio button value, so if he selects "agree" value in a radio button, an initial pops up for user to initial. If he selects "disagree", another initial pops up for user to initial. Does eSign allow: 1.
Default value for checkbox
Forum topic
OneSpan Sign
I am able to create the checkbox using the examples on the site but is there a way to set a checkbox to checked by default?
Handdrawn
Forum topic
OneSpan Sign
Hello, i'm doing a review about this link: https://www.onespan.com/blog/onespan-sign-developer-upload-signature-your-signer, to understand how to save the handdrawn signature. But in this part i do not understantd: 
Changing package status
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status.415", "name": "Unsupported Media Type", "technical":
Shared template
Forum topic
OneSpan Sign
Hello, I've shared my template, but I still can't see the newly created template in my sub-account's dashboard. Any ideas on this? Thanks!
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.
Designer view no longer showing signer name on signature field?
Forum topic
OneSpan Sign
Not sure when this change was made, but previously in the designer view, adding Signature fields would show the signers name on the field itself. But now it no longer shows a name and appears to be color coded to the signers displayed on the left. 
OneSpan Sign Email template variables
Forum topic
OneSpan Sign
Is there a way to customize email template variable (specifically $PACKAGE_OWNER_NAME) when we create package using `Clone` rest API ?