2539 results matched your search criteria
Forum topic
OneSpan Sign
Hi team,
Our client has a question that if they have an API Key, how they can know which email is associated to this API Key?
Please advise if you need any further information.
Thanks,
Forum topic
OneSpan Sign
I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
Forum topic
OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent.
So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document.
What could the issue be here?
Forum topic
OneSpan Sign
Not sure when this change was made, but previously in the designer view, adding Signature fields would show the signers name on the field itself. But now it no longer shows a name and appears to be color coded to the signers displayed on the left.
Forum topic
OneSpan Sign
I am able to create the checkbox using the examples on the site but is there a way to set a checkbox to checked by default?
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as
{
"status": "DRAFT"
}
I get error response as
{
"code": 415,
"entity": null,
"message": "Unsupported Media Type",
"messageKey": "http.status.415",
"name": "Unsupported Media Type",
"technical":
Forum topic
OneSpan Sign
Hello,
I've shared my template, but I still can't see the newly created template in my sub-account's dashboard. Any ideas on this?
Thanks!
Forum topic
OneSpan Sign
Hi there,
I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise.
Thanks,
Eddy
Forum topic
OneSpan Sign
Hello, i'm doing a review about this link: https://www.onespan.com/blog/onespan-sign-developer-upload-signature-your-signer, to understand how to save the handdrawn signature. But in this part i do not understantd: