OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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How to unlock a signer on a package that is Complete
Forum topic
OneSpan Sign
I have a package that was sent out for signing and was completed successfully.  The member is now trying to access the documents to review for their records and have input their Q&A incorrectly too many times.  When I open my OneSpan Inbox and look into this package, this signer sho
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
send Personal Message to signer using apex sdk
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases.  We want to add personal message to individual signers of the package. Could you please let me know which APEX SDK method we should use to do the same?
New Signer Experience: "Actions required" language on page
Forum topic
OneSpan Sign
We've got a form where one section is a radio button group. The "Actions required" language at the top of the New Signer Experience form is telling user there are 8 actions when in actuality there are only three because one of the actions is a radio button group.
Possible to have Text Tags pre-populate signers?
Forum topic
OneSpan Sign
Use Case: Client has Vertical Enterprise App that they can customize output.  We have trained them on text tags and they are very excited for dynamic signing blocks, etc.  
Getting data on completed packages and their signers
Forum topic
OneSpan Sign
hey, I'm looking to retrieve the date each signer has signed the package, and the date when the package has been completed. Where can I get that?"
External signers can have same name and email
Forum topic
OneSpan Sign
Where is the setting to allow external signers to have the same name and email? I cannot find it on the Account Configuration page.
Allowing signer to upload a signature through apex sdk
Forum topic
OneSpan Sign
HI Team, How can we allow a particular signer to upload a signature file into the agreement?   I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the role as below.
Modifying the outgoing email to Signers Using Laserfiche
Forum topic
OneSpan Sign
Hello,   Looking for the procedure to modify the outgoing email to signers.  Would like to customize that email with the clients information.  I do notice you can modify the logo and colors.  However not the message.   Thank you, 
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.