1443 results matched your search criteria
Signing Status Issue
Forum topic
OneSpan Sign
Hi Team, We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process.
Get Signing Status
Forum topic
OneSpan Sign
Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
Signer status
Forum topic
OneSpan Sign
Hi, In the OneSpanSign.Sdk for .Net I am missing the field signed on the Class OneSpanSign.API.Approval.
Get Signing Status directly
Forum topic
OneSpan Sign
Hey team, I noticed that you provide a signing status function to get signing status per signer: com.silanis.esl.sdk.SigningStatus signerStatus1 = eslClient.getSigningStatus(packageId, new SignerId(signerId1), null); But the concern here is, we don't want multiple calls to get signing status all re
Clarification on signing statuses
Forum topic
OneSpan Sign
Can you confirm or correct my understanding of what each of these signing statuses we would receive actually mean please?
Signer/Role Signing status
Forum topic
OneSpan Sign
Hello everyone, 
Signer Status
Forum topic
OneSpan Sign
How would I find out if a signer has signed/opted out/declined using the .net API?
Status Bar
Forum topic
OneSpan Sign
Hello, I want to check if we can hide the status bar, while signing. Please check the attached image. Thanks, Nehme
Signing status "Completed" instead of "Signing Complete"
Forum topic
OneSpan Sign
Hi There, I am using the example provided on this page : https://developer.esignlive.com/guides/quick-start/check-package-status-and-download-documents-java/ In this example, there's a line to check the Signing Status: SigningStatus sentSigningStatus = eslClient.getSigningStatus( packageId, nul
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.