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I am using the Java SDK version 10.10.1 I am creating a package with one document. There is one Signer. This signer has a FULLNAME signature and an INITIALS signature. This is the sequence of my code: 1. Call to EslClient.createPackage() succeeds. 2. Use EslClient.getPackage using the package id that was returned from createPackage. 3. Make some settings changes to the package. 4.
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Hello, We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary. Our current plan is to remove any of the documents that need the rejecting signers signature from the package as well as removing the signer, and then to resend the package so the other signers can continue and complete the signing ceremony. We're having some issues with this approach when attempting to remove documents that have been signed by other signers from a rejected/opted-out package and are just getting errors.
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Hi, I'm having some issues when trying to clone/copy an existing layout in order to modify the signatures without affecting the original layout. I've attempted to call createLayout method in layout service on the original to recreate, but while this does create a copy, it also deletes the original layout. I currently have a workaround by creating a new package and copying over all the data from the original layout, but feels like there's a better way to accomplish this. Is there a recommended way to copy layouts? Thanks in advance, -Mitch
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Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie. If we visit the ESignLive login page directly, a cookie for the esignLive domain is created, and this allows a sessionId gets set into the into the cookie which allows the designer/signing ceremony windows to be opened normally.
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Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only 2 signers. But we get a third signer which is owner of the account. The thing is we don't want the owner of the account to be part of the signing process. This behavior does not exist if we create a new package from the UI directly.
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Actually it's 2 questions, sorry (don't want to create a thread for every minor Q) 1. After a signer completes signing a document, there'll be a "Thank you for for using e-Signlive" pop-up, if it's closed, the sandbox will show the completed form and a link to download it in the header. I think the content in the pop-up could be customized? Also is it possible to send the signer back to a URL in our corp's domain once he closes the pop-up? 2. Right now the "signer's name" is only shown AFTER the signing, is there a way to show the signer's name when displaying the PDF?