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All pkg's are marked as deleted, all are for same person (owner/sender).

We don't understand why lists seem exclusive of each other???

Seems OneSpan reporting is including pkg's not in return set from API call

and conversely API return set is not including OneSpan reporting items.

We want to be able query of ALL deleted times.  Is there some other kind 

of query for deleted pkg's we don't know about or ? ? ?

Forums

Hello,

I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages

Also tried with endpoint - https://sandbox.esignlive.com/api

{"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}

Can someone help me with this?

Forums

I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields

"timezoneId": "GMT",
"created": "2020-04-24T17:42:42Z",

Under "account": { is another two fields

"updated": "2020-03-05T20:06:24Z",
"timezoneId": "Canada/Pacific",

Am I correct in thinking the timezoneId associated with "updated:" date/time stamp will be used to determine date/time of package creation?

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Hi there, when using API to pull data in using "from" / "to" parms, is the only way to control pagination via limiting data requested or do some API's have explicit pagination.  Sample below is from Facebook API as an example.

],

    "paging": {

        "cursors": {

Forums

Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down.

The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs.

There was also a count of 2 items "Trashed".

I retrieved all 13 Pkg's but none of them seemed to be "Trashed" i.e. all had -> "trashed": false,

How do I see/retrieve Trashed Pkg's ???  There must be some indication as the report showed 2 Trashed items.

Forums

Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed)

Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report ).

I notice the (7) status's usually appear as 4th item in JSON, just before roles[] but "Expired" status shows up further in the JSON, after roles[], is this a new/different status field?  Why has it same name but different position in JSON.

Please provide some understanding re above:

Thx!