With the app Auth-ES Android version 5.0.1, the space is also copied. Users have to remember the generated code to fill it in manually.
Users with iOS app doesn't have this issue and the space isn't copied.
Looking for some more information on this. We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification. We have found lately that sometimes you must insert the middle name/initial and sometimes not. Is there a reason for this or certain Identification that you must always add the middle name or initial or certain it doesn't matter? Thanks
For work I have to use the One Span Authenticator. But I use a Librem 5 phone.
Where can I find the Authenticator application to use on the Librem 5 to authenticate myself?
Hello Everyone please i am new user for one spam technology, please when i did the setting for windows logon authentication at the customer side i face this error "Digipass authentication failed Details failed to search on and/or to LDAP servers" please any help to complete 
Hi
Is there any customisation available in the results screen to amend the wording on the failure to identify screen in the POC environment? or any workflows with alternative results screens
Thanks
Has anyone had experience with using the iOS 15.0 public beta and Auth-ES? The app no longer functions and just crashes on launch. Hoping this will be fixed before iOS for live.
Hi,
Please could you post an example of a return after someone completes the verification process.
Please provide an example of both the JSON file and the PDF return.
Many Thanks
Andrew
Hi I have a question about the Get Evidence API, a dev has asked about how the pdf is assembled as the example response in the documentation shows a series of values such as below:
"TWFuIGlzIGRpc3Rpbmd1aXNoZWQsIG5vdCBvbmx5IGJ5IGhpcyByZWFzb24sIGJ1dCBieSB0aG"
And they are wanting to know how these values convet to a pdf file? is an particular software required? or do you know of how other companies have implemented this?
Hi,
If a user does not complete the workflow at any point can they reenter the workflow using the same transaction_id or would they have to start a new transaction?
Thanks
Brian
Hi,
Using the workflow - "Identity Verification only Workflow with UAT testing rules" with the matchers that are enabled/disabled can the user model be populated with dummy data for birth_surname, title, gender, and address, bank, campany, groups and supplemental_verification?
In the transaction model during POC are the expiry_timestamp & erasure_mark defaulted or are they able to be set by user side developer?
Thanks
Brian