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Hi,

Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea?

Hi,

I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?

Hi,

I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document.

Hi,

is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.

 

Hi,

I read the website below about naming conversion for document extraction, but I don't see the sample for radio button group, could you please send me the sample?

Replies Created

Reply to: JSON Schema References

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we are using SDK 11.2, what's the validation rule for signer email? any reference? Thanks, Cindy

Reply to: Notification callback handler response code

0 votes
Hi Michael, thanks for your response. Besides email notification when it's failed, is there anything logged in the log when callback notification failed? Thanks, Cindy

0 votes
Hi, this is what we try to create a package via SDK , and got the error message from eSignlive {\"technical\":\"error.eslx.inputValidation.documentExtractFieldType [#508d71b1-9b12-409c-8518-d043dc626c14]\",\"messageKey\":\"error.internal.default\",\"message\":\"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.\",\"code\":500,\"name\":\"Unhandled Server Error\"}"}]} we want to know what's the root cause?

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Hi,

Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea?

2 1 week 3 days ago 13

Hi,

I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?

1 2 months 1 week ago 9

Hi,

I have a scenario for a package with 1 document and 2 signers, only 1 signer required to sign the document.

1 3 months 4 weeks ago 15

Hi,

is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.

 

4 4 months ago 28

Hi,

I read the website below about naming conversion for document extraction, but I don't see the sample for radio button group, could you please send me the sample?

12 6 months 3 weeks ago 56

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