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Reply to: Cannot connect

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Hi bilal, Thanks for making the post! Our support team has been aware of this connection issue. They will reply to your ticket as long as there's any updates. Duo

Reply to: Creating the template or package give error

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Hi formpotato, If you are receiving a "There's a role without signer" error, it could probably because in original package, let's say you have two roles acting as a placeholder for template use. And when you want to create a new package from this template, you only assign one role or mismatched the Role ID so that OneSpan Sign could only detect one role matched. To explain the Role and Signer better, you can kindly check my latest blog. Then you will have a better understanding about the relationship between Role and Signature Approval. Hope this could help you!

Reply to: Creating the template or package give error

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Hi formpotato, And talking about the differences between WithId(),WithRoleId()and WithCustomId(), the attachment shows you a snippet of code and the corresponding JSON it represents (It may not necessary to be one to one mapping but it gives you the idea). In the attachment, you will see once you set with the WithCustomId(), the Role ID and Signer ID would be set to be the same and since you are using Template Feature, OneSpan Sign already know your document approvals and which signature approval you want to bind with the Role ID, that's why you would also see this Role ID under the "Approval" block in the JSON. Last two functions are straightforward, WithId() assigns the document ID and WithRoleId() only assigns the Role ID. Hope this could help you! Duo

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Topics Replies Freshness Views Users
1 1 day 20 hours ago 28
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Using the packages endpoint to search for SENT packages using the below request call as per the Sandbox API.

4 3 days 1 hour ago 26
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I had API code below that used a PullPageSize of 500 and worked fine, but with the OneSpan updates that returns a null pointer.  I can use 100 without a problem.  

 

10 3 days 2 hours ago 60
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I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman.

6 2 days 5 hours ago 16
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Hi!

We are creating a package and sending it to our customers to sign.

2 4 days 2 hours ago 16
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Code Share

Create a Callback Listener in PHP

Submitted on
Example code shows how to create a simple callback listener in PHP.
  • callback
  • PHP
  • callback listener event notifications
139 views
31 downloads

Download Flatten PDF (Java REST)

Submitted on
An example for downloading flatten PDFs by REST way.
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  • REST
  • download
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51 downloads
This C# snippet shows you how to add field validator when you are using Document Extraction Feature.
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14 downloads
This Java snippet shows you how to add field validator when you are using Document Extraction Feature.
  • Java SDK
65 views
22 downloads
This is a new feature introduced since 11.18.
  • Java SDK
42 views
21 downloads

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