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Reply to: Connector for Laserfiche 11Thursday, September 14, 2023 at 10:34am
Yes we downloaded the latest package from OneSpan website for the install. But it doesn't seem to be connecting.
Reply to: Connector for Laserfiche 11Thursday, September 14, 2023 at 11:37am
I believe the given format matches what we have. Please see below.
And yes, we encrypted the password using ContentEncryptor and put the encrypted value here in app_config.
When I run the installer in powershell as administrator, I didn't get any errors. Following is the message I get after I run the installer.
"Looking for workflow installation directory
Creating folder OneSpanSign for custom activity fiels under Workflow installaton directory
Copying custom activity files
Creating folder OneSpanSign for custom activity icon under C:\ProgramData\Laserfiche\
Copying custom activity icon
Completed intastallng workflow components
Installing OneSpan Sign integration for Laserfiche Workflow Ended"
I wish I had an error message to show you, but unfortunately I don't have one
Reply to: Connector for Laserfiche 11Thursday, September 14, 2023 at 11:47am
Thanks Duo! I'll be waiting for your email then.
Reply to: Connector for Laserfiche 11Thursday, September 14, 2023 at 02:57pm
So we compared the file you gave vs what we had. There were no differences. However we ran the installer once again taking your files.
Still we are not getting any error messages, but the button is greyed out and Laserfiche workflow is unable.
We have installed in our test area the OneSpan integration and have create a blank OSSInfo database. Do you have any ideas on what we can do to get that button working since we need to access it to enter our Connection Profile information?
Reply to: Connector for Laserfiche 11Thursday, September 14, 2023 at 02:58pm
Attached is the button status now
Our Onespan integration is only with Laserfiche and we have updated the Onespan database schema after our migration to Laserfiche version 11.
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