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Reply to: OneSpan Sign - Transaction Export & Download Tool - v1.6.9.1

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I have following question, please advise. Thanks a log.

  • I can see that there are 6 completed eSign Packages, please see my screenshot.

 

  • I use the Tool to download the packages, only two were successfully downloaded to my local folder.

 

  • Error Message screenshot
  • Error Message:

ZfdZ2AksBWKDG5Urh6TTFbPiWTM= : Server returned HTTP response code: 500 for URL: https://sandbox.e-signlive.com/api/packages/ZfdZ2AksBWKDG5Urh6TTFbPiWTM=/documents/zip

ft-9i441KaZ5R9B66APZ6uye__s= : Server returned HTTP response code: 500 for URL: https://sandbox.e-signlive.com/api/packages/ft-9i441KaZ5R9B66APZ6uye__s=/documents/zip

YzDDMCBhL7LKZLpk2muxo1_dY4M= : Server returned HTTP response code: 500 for URL: https://sandbox.e-signlive.com/api/packages/YzDDMCBhL7LKZLpk2muxo1_dY4M=/documents/zip

ObYB-NGq7kjz7uMjmP7mSTxamf0= : Server returned HTTP response code: 500 for URL: https://sandbox.e-signlive.com/api/packages/ObYB-NGq7kjz7uMjmP7mSTxamf0=/documents/zip

 

 


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