mceniry's account

Hi Duo,

I'm not yet using Rest, I'm just uploading the pdf to my account and

hoping for OneSpan to populate Signature fields.

I have opened a ticket with support to make sure my account has text tag automation enabled.

I have tried just putting the tags as text in pdf and also as a textbox field named as per

your naming convention, but it is not working.

There may be a wrinkle that is stopping this from working. We have an imbedded call to your API

in our back office system, when we invoke OneSign to setup a transaction..

 It may be looking for custom tags and is ignoring my esl tags.

I've got another way to build a transaction with a direct login into OneSpan that I will try next. 

I'll send you what happens soon.

I see you're a busy person answering all discussions. Thnx for your help!!

Regards Michael

Hi Duo,

its gotta be text tag enabled. Your text tags doc shows up as follows:

Then with my pdf file with a Text only string, not a TextBox:

Before I posted I opened a ticket with support but I don't know if support comes with my companies subscription.

I asked in the ticket if they could check my text tag automation property see if was enabled. I have a feeling it is not. I subscribed to a sandbox account which I assume (could be a bad thing) is like a OneSpan developers account, that I could upload a document and see what the end user would see from a paid account.

I'm a Visual Studio C# person, who might write a financial planning app for Android (I have the Android Addin to VS).