Orin | Posts: 16

Does Mobile SDK support upload ID proof from phone?

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Hi, I am working on in-person sign in using eSignLive iOS mobile SDK, and we require ID proof from signer. For instance, take a picture of id and upload it. I don't find it anywhere in mobile SDK? I am wondering if this feature is supported? Thanks a lot.

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harishaidary | Posts: 1812

Reply to: Does Mobile SDK support upload ID proof from phone?

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The workaround would be to make the attachment not required in the transaction and make an api call to upload the attachment: http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/file_attachments.htm?Highlight=attachment#Upload

harishaidary | Posts: 1812

Reply to: Does Mobile SDK support upload ID proof from phone?

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Hey Orin, Unfortunately, this feature is not supported with the esl iOS SDK. You can create a request for this in the Enhancement Ideas forum. Our product managers monitor this forum for ideas for new features from customers/prospects.

Orin | Posts: 16

Reply to: Does Mobile SDK support upload ID proof from phone?

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Thanks, Haris It is good that you could confirm this feature doesn't exist. Alternatively, would that be possible we manage take photo from our mobile App and upload it to our server, and then our server using eSignLive web SDK to upload the ID proof to eSignLive server? Thank you

Orin | Posts: 16

Reply to: Does Mobile SDK support upload ID proof from phone?

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Thanks a lot, Haris

harishaidary | Posts: 1812

Reply to: Does Mobile SDK support upload ID proof from phone?

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Some additional notes on this: - The attachment must be uploaded for the signer before the signing happens. - If attachments for multiple users should be uploaded, the developer should handle switching of signers and obtaining session tokens for each signer, and then upload the attachment.

Orin | Posts: 16

Reply to: Does Mobile SDK support upload ID proof from phone?

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Signer uploads attachments after signing on web (iFrame), right? Then the flow will have to be altered as well based on your last comments. Moreover, will the mobile SDK provide signers' session tokens to developers? Thanks.

harishaidary | Posts: 1812

Reply to: Does Mobile SDK support upload ID proof from phone?

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Yes, the flow will have to slightly different. Regarding the session token, I will have to look into this and get back to you. Most probably on Monday.

Orin | Posts: 16

Reply to: Does Mobile SDK support upload ID proof from phone?

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Sounds great, thank, Haris Good weekend.

harishaidary | Posts: 1812

Reply to: Does Mobile SDK support upload ID proof from phone?

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You too!

harishaidary | Posts: 1812

Reply to: Does Mobile SDK support upload ID proof from phone?

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Hi Orin, I just got a reply from our mobil dev team and unfortunately the mobile sdk doesn't provide the signer session token.

Orin | Posts: 16

Reply to: Does Mobile SDK support upload ID proof from phone?

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Thanks, Haris It sounds create a request for uploading ID proof doc with the esl iOS SDK is the only viable way? How long would it take, approximately? Any idea other than is more than welcome as well. Thanks a lot.

harishaidary | Posts: 1812

Reply to: Does Mobile SDK support upload ID proof from phone?

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Once the enhancement request has been created, our product managers will need to evaluate it. Unfortunately I can't give you an exact time frame on this. Also, it is not something that will be released in the upcoming weeks if it does in fact become a candidate.

Orin | Posts: 16

Reply to: Does Mobile SDK support upload ID proof from phone?

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Thanks, Haris

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