Invalid position. Object placed outside of document page boundary
Thursday, February 9, 2017 at 12:10pmHi,
I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text. I have attached the PDF for reference. Still wondering what is going wrong. Could you please help to resolve this issue ?
JSON Text:- {"documents":[{"approvals":[{"fields":[{"left":0,"top":0,"height":0,"subtype":"FULLNAME","width":0,"extractAnchor":{"height":25,"text":"Insured_Signature","width":125,"anchorPoint":"BOTTOMLEFT","characterIndex":0,"leftOffset":0,"topOffset":0,"index":0},"extract":false,"type":"SIGNATURE"},{"left":0,"top":0,"height":0,"subtype":"LABEL","width":0,"extractAnchor":{"height":5,"text":"Insured_Sign_Date","width":25,"anchorPoint":"BOTTOMLEFT","characterIndex":0,"leftOffset":-30,"topOffset":0,"index":0},"binding":"{approval.signed}","extract":false,"type":"INPUT"}],"name":"Insured approval required for written statement","role":"Insured"}],"name":"PC_ESign_HO32-100000016_0006290441_Insured_1486374694607.pdf"}],"autoComplete":"true","emailMessage":"Please e-sign the package","name":"Policy No. HO32-100000016","language":"en","type":"PACKAGE","description":"Policy No. HO32-100000016","roles":[{"emailMessage":{"content":""},"reassign":false,"specialTypes":[],"attachmentRequirements":[],"name":"Insured","signers":[{"email":"[email protected]","company":"","firstName":"JOYCE","lastName":"BRYANT","delivery":{"download":true,"email":true,"provider":false},"name":"Insured","language":"en"}],"id":"Insured","type":"SIGNER","locked":false,"index":0}],"status":"SENT"}
ERROR:{"messageKey":"error.validation.invalidPageLocation","code":400,"message":"Invalid position. Object placed outside of document page boundary.","name":"Validation Error"}
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