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Community User | Posts: 8831

eWitness User Creation Error

Tuesday, March 21, 2017 at 09:11am
0 votes
Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account?
Community User | Posts: 8831

Reply to: eWitness User Creation Error

Wednesday, March 22, 2017 at 05:56am
0 votes
Hi there, This is because you cannot have an e-witness account with the same email address as your backoffice account. Please use a different email address and username when creating a new e-witness account.

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