Allanki

Getting the error when we sent same package id after Optout for the Signer

Thursday, April 13, 2017 at 06:25am
0 votes
Hi, Currently we are getting the error when we sent the same Package ID where signer Opt Out and reinitiating the Signature. Please confirm whether this will accept the request or not. Thanks, Allanki
mwilliams

Reply to: Getting the error when we sent same package id after Optout for the Signer

Thursday, April 13, 2017 at 08:30am
0 votes
Hey Allanki, Can you explain this a little more in detail? You're having a signer opt-out, then, resend the package and are having issues? Please let me know.

- Michael

Director, Partner and Developer Technologies, OneSpan

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Allanki

Reply to: Getting the error when we sent same package id after Optout for the Signer

Thursday, April 13, 2017 at 09:27pm
0 votes
That's correct Michael. Please let me know whether eSignLive will accept this request or not. Thanks, Allanki

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