URGENT - Delegation (ROLE_REASSIGN)

Did you make sure you put the package in DRAFT status before attempting to change the company? If not, you won't get an error, but it just won't change the value. Let me know.

Follow up question on the above: I am trying to update company using the following call: PUT https://sandbox.esignlive.com/api/packages/u4aKSxuKuDbI3JtPm1mAjsvYSIc=/roles/2bb31fae-fe60-4200-a469-3e71e0c9f81e This is not working. Please Help. { "id": "2bb31fae-fe60-4200-a469-3e71e0c9f81e", "emailMessage": { "content": "werwew-werwewer-werwewer" }, "attachmentRequirements": [ ], "locked": false, "reassign": true, "specialTypes": [ ], "data": { "eslColorIndex": null }, "index": 1, "type": "SIGNER", "signers": [ { "group": null, "language": "en", "signature": null, "id": "1a9ced99-d712-42af-97df-5a19f0ed05ff", "external": null, "updated": "2017-04-17T05:00:09Z", "company": "", "email": "[email protected]", "firstName": "ddd", "lastName": "ddd", "phone": "", "professionalIdentityFields": [ ], "userCustomFields": [ ], "delivery": { "email": false, "download": true, "provider": true }, "knowledgeBasedAuthentication": null, "auth": { "scheme": "NONE", "challenges": [ ] }, "data": null, "title": "", "address": null, "created": "2017-04-17T05:00:09Z", "name": "", "specialTypes": [ ] } ], "name": "Signer1" }

By Deleation (ROLE_REASSIGN), you're meaning the signer passing the signing to someone else, right? Not what we refer to as Delegation, which is on the Sender side of things where you're able to delegate access to your account to others within the account? Let me know. For the first post, have you looked in the audit info for the post to see if this info is available? I have not looked, yet, but this is what I would check, first. Another option could be to use the notification you get from esignlive and update the package JSON to add the old role as an attribute on the package. Or even just do this by default. Add an attribute to the package with the original signer info. For the second post, what is the error you're getting? You're trying to clear the company value?

Yes by Delegation I meant ROLE_REASSIGN (signer passing the signing to someone else). I have decided to update JSON package to store this information. Can you help me with the Update Role Information API. I used the below API. It does not give any error but returns the same JSON back without updating the information. Here I am trying to update company attribute just as an example. PUT https://sandbox.esignlive.com/api/packages/bEsPSogrZfo2_hrGpPpTZu9zOnA=/roles/f3b6e6ce-809c-455d-b739-f3a3e0f76ab5 { "id": "f3b6e6ce-809c-455d-b739-f3a3e0f76ab5", "data": { "eslColorIndex": null }, "emailMessage": { "content": "1-1-1-1-1" }, "attachmentRequirements": [ ], "locked": false, "reassign": true, "specialTypes": [ ], "type": "SIGNER", "index": 1, "signers": [ { "group": null, "language": "en", "signature": null, "id": "2a7ee394-7dbe-4bd5-80e6-36203dcdec9d", "title": "", "data": null, "auth": { "scheme": "NONE", "challenges": [ ] }, "delivery": { "provider": true, "email": false, "download": true }, "knowledgeBasedAuthentication": null, "external": null, "updated": "2017-04-18T12:15:16Z", "company": "UPDATED-UPDATED-UPDATED", "email": "[email protected]", "firstName": "dimple", "lastName": "davray", "phone": "", "professionalIdentityFields": [ ], "userCustomFields": [ ], "address": null, "created": "2017-04-18T12:15:16Z", "name": "", "specialTypes": [ ] } ], "name": "Signer1" }

This worked. Thanks.