OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

Community User | Posts: 8831

Remove signature from package

Thursday, June 22, 2017 at 06:09am
0 votes
Hello, Is there a way to clear out the signature from the package without completely signing the package? Thanks, Sushma
Community User | Posts: 8831

Reply to: Remove signature from package

Thursday, June 22, 2017 at 08:43am
0 votes
Hi Sushma, Once signing has started on a document, no editing can be performed on it. This is to protect the integrity of the signing process and also protect signers of possibly fraudulent transactions. Your only option is to delete the document. If on the other hand, signing hasn't started on a document, then you can delete any signatures you wish.
Community User | Posts: 8831

Reply to: Remove signature from package

Thursday, June 22, 2017 at 09:45pm
0 votes
Hello Haris, What I meant is to clear the cached signature that is captured for the package without signing all the documents. For example, there are 4 documents in the package, I signed 3 documents. done with the business. 4th document is optional and is still there in the package. Is there a way to clear out the cached signature captured after some amount of time(24hrs)? Thanks, Sushma

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off

LoginSign Up