Email Template Customization

Hi Navya, You have the ability to customize each email template in esignlive: http://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization. However, this will have to be done through support. If you want to send your own custom emails, you will have to control this within your own application/server. You will also have to disable all email notifications through support as well.

Hi Haris, I have mailed Silanis support as that is mentioned in the provided documentation for customizing from email using (Domain Keys Identified Mail). Just to make sure is that any setting related that they will enable the feature. Any indication on which piece of code should be included. Is their a way to customize subject and body of email. we tried using this eslClient.getPackageService().notifySigner(packageId, "[email protected]", "This is customized text to the email "); we did not see the customized text in the mail we received from silanis any clues on what we are missing here Thanks, Navya.

Navya, Please note that DKIM cannot be setup through the .NET SDK because it is an AWS configuration. You will need Professional Services' engagement to have it setup. As for the notifySigner() call, make sure with support that the custom message variable is present in your email notify template.