mailtodanish

How to Cancel a Package?

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Hi, Is there a way to cancel package after send. End user want to cancel sent package. Thanks, Danish

Approved Answer

Reply to: How to Cancel a Package?

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You could simply change the status of the package back to draft. https://developer.esignlive.com/guides/feature-guides/modify-status-of-a-package/
Haris Haidary OneSpan Technical Consultant

Reply to: How to Cancel a Package?

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Hi Danish, The end user has the option to either opt-out or decline a package. Both of these will make the package inactive.
Haris Haidary OneSpan Technical Consultant

Reply to: How to Cancel a Package?

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Hi, Transactions creator(Agent) wants to rollback transaction from his side. If eSign is not required then agent would like to roll back send package. Is there any method in JDK for roll backing transaction ? I tried Delete method but is not fulfilling our purpose. Thanks, Danish

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