eDevSi21 | Posts: 5

Unauthorized Access

0 votes
Hey there, i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond. I used the right Api code (not the xxx-xxx-..) from my sandbox account. Contacted the support but they said to ask here so here i am. Greetings

harishaidary | Posts: 1812

Reply to: Unauthorized Access

1 votes
Hey, Are you on the new or old sandbox? If you are on the new sandbox, the webpageUrl should be “https://sandbox.esignlive.com” (no hyphen). Let me know.

shravanpolisetty | Posts: 5

Reply to: Unauthorized Access

0 votes
Hey thanks so much ! I used the new URL and it worked!

harishaidary | Posts: 1812

Reply to: Unauthorized Access

0 votes
Good to heard :)

harishaidary | Posts: 1812

Reply to: Unauthorized Access

0 votes
Hi there, I'm experiencing the same issue. I'll run some tests and get back to you.

harishaidary | Posts: 1812

Reply to: Unauthorized Access

0 votes
Hi there, I've updated the blog and the project to resolve the issue. Please download the project again from: https://developer.esignlive.com/code-share/php-web-form-application-example/ All you would need to do is change the api key and api url to your values and it should be working fine. Let me know.

eDevSi21 | Posts: 5

Reply to: Unauthorized Access

0 votes
cant download the zip file... Image below. Even if i try it like "Save link to" im getting an error...

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Error-1.png31.88 KB
harishaidary | Posts: 1812

Reply to: Unauthorized Access

0 votes
There seems to be an issue with our developer site. Sorry for the inconvenience. Can you please send an email to [email protected] and I will forward you the application.

eDevSi21 | Posts: 5

Reply to: Unauthorized Access

0 votes
Mail is out. thanks for the Help

eDevSi21 | Posts: 5

Reply to: Unauthorized Access

0 votes
Thanks for the application but still not working. I did change the API-Key. Do I need to do something else ? Maybe something into my Account on eSignLive? I want to create a Contact Form on our Website with e-signing from Sender as well as our Company. You can get my idea on this Page: https://www.acmeo.eu/datenschutz/av The user fills out name and mail and sign the contract, after this process we want to get notified by email, sign the contract as well and send it back. I think I just need this guide to work out in order to adjust it to my needs dont I ? Please correct me if Im wrong. Thanks for the help Best greetings eDevSi21

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Error-2.png13.94 KB
harishaidary | Posts: 1812

Reply to: Unauthorized Access

0 votes
Can you send me the project back with your updated values to [email protected] and I'll have a look.

MarkCopeland | Posts: 1

Reply to: Unauthorized Access

0 votes

Hi,

I keep getting the message "Unauthorized Access  We're sorry. Your session may have expired." or a timeout after 5 minutes. Could you please tell me what api key and api url should be used.

Thanks,

Mark


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