Unable to remove all the documents from the package.

Hi Krishna, As per the error message, you cannot delete a document where it would cause a signers to have 0 documents visible them. Before deleting the document in question, you will need to either reset its visibility (i.e. make them visible to everyone in the transaction) or delete the signer(s) that can view the document.

Hi, I started removing the signer in the first call and immediately, (in the next line of my code) i tried to remove the documents it is throwing me below error and document is not removing Server error response [status code] 500 [reason phrase] Internal Server Error [url] https://sandbox-esignlive.xxx.com/api/packages/4ydFJ0FVnPnoZBp10aV0cd36-jE=/documents/9db39630-1988-498c-a31e-ffaf3a4f8317 I have written the code in a way like Step 1 : Changed Package status to DRAFT Step 2 : Removed the Signers on the package Step 3: Changed the package status to Send/InProgress Step 4 : Changed the package status to Draft Step 5 : Removed the documents Step 6 : Changed the package status to Send/InProgress Kindly tell me the right approach to do this. Thanks In Advance, Krishna.

After you've removed the signer, you do not need to change the status back to SENT. You can go ahead and simply delete the document while it's sitting in DRAFT.