OSSupportQuestions | Posts: 21

Package with only recipients

Tuesday, August 27, 2019 at 06:09am
0 votes
Hi team, Our client is asking what status a package would reach if there were ONLY recipients (no signatories in the package). Does OneSpan Sign system track when the recipients open the package? Does that count as “Complete” for that receiver? Thanks in advance!
Duo_Liang | Posts: 3776

Reply to: Package with only recipients

Tuesday, August 27, 2019 at 11:30am
0 votes
Hi there, In OneSpan Sign system, you can’t send out a package without signature, you would receive below error if you were trying to do so: 
{
    "code": 400,
    "messageKey": "error.validation.sendPackage.noApprovals",
    "message": "Cannot send package without approvals.",
    "name": "Validation Error"
}
Hope this could help! Duo

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