email BCC list
Thursday, March 5, 2020 at 09:26amHi,
In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email,
{
"from" : {
"email" : "[email protected]",
"display_name" : "Do Not Reply CIBC Mailbox"
},
"to" : {
"email": "$PACKAGE_OWNER_EMAIL;",
"display_name": "$PACKAGE_OWNER_NAME;"
},
"bcc": {
"email" : "[email protected]",
"display_name" : "John Smith"
},
"x-esl-package-id": "$PACKAGE_ID;",
"x-esl-recipient-id": "$RECIPIENT_ID;",
"bounce-to": "$PACKAGE_OWNER_EMAIL;"
}
thanks,
Cindy
Reply to: email BCC list
Thursday, March 5, 2020 at 09:38amHi,
what does it mean? can I have multiple emails in the Bcc ?
Cindy
Reply to: email BCC list
Thursday, March 5, 2020 at 10:52amHi Cindy,
After consulting with support team, I was told only one email can be set in the "bcc" in JSON (add comma, or multiple "bcc" nodes won't work), but you can set a group email, so the email template will be delivered to multiple people.
Duo
Reply to: email BCC list
Thursday, March 5, 2020 at 10:59amthanks, Duo.
how to set a group email ? is it per email template? and I believe the email address in the group email will showed in the email, correct?
Thanks,
Cindy
Reply to: email BCC list
Thursday, March 5, 2020 at 11:36amHi Cindy,
OneSpan Sign can't control the email group at our end, and your IT should be able to create a email group on your email provider.
For example, if I put [email protected] as BCC to my email template, it's a group address which has been configured to distribute to three of our team members. So all three of us will see the email template, and you only set one email address to the BCC.
Duo
Reply to: Hi Cindy, OneSpan Sign…
Thursday, March 5, 2020 at 11:39amI see what you mean now, it's kind of mailbox or distribution list.
thanks,
Cindy