Ryan_Coleman

Hide Package Owner in New Signing Experience

0 votes

We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.

  settings:{ceremony:{"hidePackageOwnerInPerson": true}}

Did this change or is there a possibility that this functionality isn't working properly?

Reply to: Hide Package Owner in New Signing Experience

0 votes

Hi Ryan,

 

Hide Package Owner In Person setting should also take effect in New Signer Experience, see below screenshot where only the two actual signers are displayed:
8-13-1

So do you mind sharing a package ID and I will help you check against your package settings?

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Hide Package Owner in New Signing Experience

0 votes

Duo,

Here is a package ID that I was given where we I was sent a picture of the owner listed in the dropdown when trying to switch.

zPSHxFZfX1nXs4_9OgnbFjlY3Uo=


Reply to: Hide Package Owner in New Signing Experience

0 votes

I see, seems the "hidePackageOwnerInPerson" setting doesn't work in a notary signing scenario. If you preferred, I'd like to create a support ticket on your behalf and have this reported to R&D team.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to: Hide Package Owner in New Signing Experience

0 votes

Duo - 

We would appreciate that, thank you!


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