Session timeouts for a signer
Wednesday, September 2, 2020 at 10:28amWhat are the session timeouts for a signer? How long do they have when signing a document to fill it out, etc...
I don't see a setting anywhere that we can change. Can it be changed by support?
Thanks
Reply to: Session timeouts for a signer
Wednesday, September 2, 2020 at 11:08amHi Lance,
The default session expiry is 30 minutes, you can extend it by contacting support. For New Signer Experience since 11.36, a warning will be displayed certain minutes before the expiry, where there's an option refreshes the session - extends it for another 30 minutes. (11.36 Release Note, "Session expiry warning")
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Session timeouts for a signer
Wednesday, September 2, 2020 at 11:16amThanks, perfect.