OneSpan Sign Sharepoint Online App. Unable to Log In.
Thursday, February 4, 2021 at 05:14amHey guys,
I'm having some trouble logging in on the Sharepoint Online App.
I'm following this steps.
The step I'm having trouble with is the logging in part.
I have 2 accounts in OneSpan. One in this current website and one sandbox account which I log in from https://sandbox.esignlive.com/login with my e-mail and password.
When I open the Sharepoint App it shows me the following (I will also post the images in the attachments).
OneSpan Sign Instance -> https://sandbox.esignlive.com/login
User name -> myemail
Password -> mypassword
After pressing "Connect" It starts loading but never leaves it.
Can anyone help me with this? Im probably doing something wrong.
Reply to: OneSpan Sign Sharepoint Online App. Unable to Log In.
Friday, February 5, 2021 at 12:07pmHi Goncalo,
Thanks for the post! Cause I haven't got a chance to test out our SharePoint Connector yet, you can send your request to support team at [email protected] and our support agents with expertise in connectors would assist you on the issue.
On top of that, I saw you were inputting "https://sandbox.esignlive.com/login" as instance URL, any possible you could remove the "/login" and tried again? Also, I was told that there might be an issue with chrome 80, so could you also attempt with another browser?
Duo