release 11.42, Opt_out removal
Thursday, June 10, 2021 at 12:41pmHello, since the opt_out option is removed in the 11.42 release. What are our options if our client want to sign on paper ?
Thanks !
Guillaume Lampron
Hello, since the opt_out option is removed in the 11.42 release. What are our options if our client want to sign on paper ?
Thanks !
Guillaume Lampron
Reply to: release 11.42, Opt_out removal
Thursday, June 10, 2021 at 01:40pmHi Guillaume,
I understood from the business level, you may consider opt out and decline differently, but since opt out will be deprecated and they both function the same, you can consider to add "I want to sign on paper" as a decline reason.
You can preset decline reasons at both package level or contact support team ([email protected]) and define it at account level.
Once declined, the decline reason will be added as part of the package JSON and your application can retrieve the decline reason through API or SDK.
Duo
Reply to: Hi Guillaume, I…
Thursday, June 10, 2021 at 02:13pmMany thanks Duo ! Do you know the procedure if we need to modify our agreement term letter ? Because the opt_out fonction was mention in the text. Please see below.
Reply to: Many thanks Duo ! Do you…
Thursday, June 10, 2021 at 02:17pmHi Guillaume,
Your screenshot seems broken. If you meant the customized default consent form (the document which automatically be added to newly created transactions), you can contact support team ([email protected]) with your updated document.
Duo
Reply to: release 11.42, Opt_out removal
Thursday, June 10, 2021 at 02:26pmmany thanks duo