Delegation Tool

Hi Sam,

Thanks for reporting this to us! I have updated the code to version 1.1.0:
https://community.onespan.com/documentation/codeshare/onespan-sign-assign-delegation-tool

Please let me know if this fixed the issue.

Duo

Hi Duo

I got passed the test connection but now I am getting this error message. 

Just so you know I am [email protected]  trying to access [email protected] (test account). Both in SBX 2.

Perhaps I am not setting this up correctly

Hi Sam,

It turned out that your account has a maximum of 5 senders limitation, thus please contact our support team ([email protected]) and extend the limitation.

Duo

Hi Duo;

Just curious why that matters?

Hi Sam,

Could you share the input csv file once again, the one with delegate and delegatee email? (From what I saw in BackOffice yesterday, seems [email protected] is not under your account, could be either a typo or something, that's why the tool is trying to invite the email before assigning the delegation)

Duo

Hi Duo

I checked and she is. She is listed as a delegate.

Hi Sam,

The email under your account is [email protected], while in your csv file the "1994" part is missed.

Duo