Downloading signed documents & Signer uploaded attachments in a single zip file
Wednesday, November 2, 2022 at 10:18amHi OSS Community Team,
For a completed transaction, is there a configuration setting to download the signed documents and signer uploaded attachments in a single zip file? As a transaction owner, upon clicking the download button in a complete transaction, it only downloads the signed documents, and not the signer uploaded attachments, I understand that we can download the signed uploaded attachments individually from within the transaction's page, but I was wondering if there was a configuration setting to download everything i.e. signed documents & signer uploaded attachments in a single zip file, please advise.
Thank you & Regards,
Rajiv
Reply to: Downloading signed documents & Signer uploaded attachments in a single zip file
Wednesday, November 2, 2022 at 10:20amScreenshot attached.
Reply to: Downloading signed documents & Signer uploaded attachments in a single zip file
Wednesday, November 2, 2022 at 03:18pmHi Rajiv,
There's already enhancement requests asking to download transaction documents including attachments as zip, however it's not part of the production yet. I can definitely vote for your organization on this request. At the same time, a customize integration (e.g. the package export and download tool I developed) can achieve the similar goal.
Duo
Reply to: Downloading signed documents & Signer uploaded attachments in a single zip file
Wednesday, November 2, 2022 at 03:41pmThank you for the details, Duo!
But, does this tool also include signer uploaded attachments in the zip file?
Reply to: Downloading signed documents & Signer uploaded attachments in a single zip file
Wednesday, November 2, 2022 at 03:48pmHi Rajiv,
Yes, there's an option in the tool allows you to include uploaded attachments in the zip file.
Duo
Reply to: Downloading signed documents & Signer uploaded attachments in a single zip file
Wednesday, November 9, 2022 at 09:57pmThank you very much Duo! In reference to the enhancement request for this, you mentioned that there is already one in place, can you please provide us with the ER number for our further communication with OneSpan?
Reply to: Downloading signed documents & Signer uploaded attachments in a single zip file
Monday, November 14, 2022 at 08:42amHi Rajiv,
Sure thing! The ER number is OSSSAAS-I-1181.
Duo
Reply to: Downloading signed documents & Signer uploaded attachments in a single zip file
Wednesday, November 16, 2022 at 09:44amThank you very much Duo, highly appreciate your help!
Regards,
Rajiv