mcarceller | Posts: 3

Unable to store signed documents in SharePoint Online

0 votes

Hi,

I have been able to integrate OneSpan with SharePoint Online, so now I can sign documents selecting them from a SharePoint library. The issue comes when these documents have been signed, I have done the configuration in order to store these signed documents in another library in SharePoint Online but this is not storing documents in SharePoint. Any idea with this issue?

Thank you very much!


Duo_Liang | Posts: 3776

Reply to: Unable to store signed documents in SharePoint Online

0 votes

Hi mcarceller,

 

Thanks for your post!

After checking in the ticket system, I think we had similar SPO connector issue before that the signed documents didn't be stored in the specified destination. The solution proposed for the previous case is to set a property "-DisableCustomAppAuthentication $false" for your SPO tenant. The detailed steps are:

  1. Add App-Password method in Authentication Methods.
  2. Login in Powershell with the administrator and perform these two commands:

     Connect-SPOService -Url "https://{Share Point SiteName}-admin.sharepoint.com/" -Credential "{ UserEmail Address }"

     Set-SPOTenant -DisableCustomAppAuthentication $false

At the same time, you can also fill in a support ticket ([email protected]) for further assistance.

 

Duo

 


Duo_Liang | Posts: 3776

Reply to: Unable to store signed documents in SharePoint Online

0 votes

I can reproduce the issue and the solution works for me. Let me know how this works for you.

23-2-27-1

 

Duo


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