shivgonarkar | Posts: 22

Detail about "Advanced" -- "Personal Message" field

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As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used. will thi be part of “$PACKAGE_MESSAGE;” field if we use in email template https://www.onespan.com/blog/onespan-sign-developers-email-templates-part-1 . or is it used for any other purpose. Kindly clarify. I have attached example also


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Duo_Liang | Posts: 3776

Reply to: Detail about "Advanced" -- "Personal Message" field

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Hi shivgonarkar,

 

Yes, there are email messages at the package level and signer level, signer level messages override the package level message. And yes, they are for the  “$PACKAGE_MESSAGE;” field.

 

Duo


shivgonarkar | Posts: 22

Reply to: Detail about "Advanced" -- "Personal Message" field

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Thanks Duo

One more thing ,

can we add html tags in this "Advanced" -- "Personal Message" field. 


Duo_Liang | Posts: 3776

Reply to: Detail about "Advanced" -- "Personal Message" field

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Hi shivgonarkar,

 

Please note that HTML tags could be sanitized due to security concern, but some general tags are allowed like <div> <span>. We can verify if your email message is allowed if you have determined which tags you need to include.

 

Duo


shivgonarkar | Posts: 22

Reply to: Detail about "Advanced" -- "Personal Message" field

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maximum how many characters I can pass in emailMessage field (both package level and signer level) . Sorry I can't find this in documentation. I can see only data type mentioned here which is string. https://community.onespan.com/documentation/onespan-sign/guides/quick-start-guides/developer/creating-and-sending-transaction


Duo_Liang | Posts: 3776

Reply to: Detail about "Advanced" -- "Personal Message" field

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Hi shivgonarkar,

 

The length limit for both package level and signer level messages is 4000. (However if you use SDK, the SignerBuilder limit might be 1024 instead of 4k)

 

Duo


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