Email reminders

Hi Naresh,

The reminder related metadata is not a part of the package JSON, so you need a separate call to configure it (guide here):

HTTP Request

POST /api/packages/{packageId}/reminders

HTTP Headers

Accept: application/json

Content-Type: application/json

Authorization: Basic api_key

Request Payload

{

"startInDaysDelay": 1,

"repetitionsCount": 5,

"intervalInDays": 1,

"packageId": "{packageId}"

}

Where:

"startInDaysDelay" means how many days when the first reminder be sent out

"intervalInDays" means after the initial reminder, the interval days between the repeated reminders 

"repetitionsCount" means after the initial reminder, the count of the repeated reminders

For example "startInDaysDelay" : 10, "intervalInDays": 3, "repetitionsCount": 2 means, the first reminder will be sent 10 days after, second reminder will be sent 13 days after, and the third reminder will be sent 16 days after, total of 3 reminders

Duo

Thanks Duo for the information.

Is it necessary that PACKAGE status should be DRAFT while setting reminder parameters? Can we schedule reminders while PACKAGE is in SENT status?

Thanks,

Radhika

Hey there, 

Is it possible to set email reminders (pre-set email.remind) at an account level or has it always been at the transaction level? If yes, can you please share a reference guide on how to complete this?

Hi Patel,

Yes, you can set email reminders at account level. If you have enabled self-served account settings, you can directly configure it at your admin portal, see attachment. Otherwise, please contact our support team to set up your account settings.

Duo