nealhennessy | Posts: 19

Disable the activation email on a transaction by transaction basis

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Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation email sent. Can I specify whether we want the email sent or not in the JSON?


Approved Answer
Duo_Liang | Posts: 3776

Reply to: Disable the activation email on a transaction by transaction basis

0 votes

Hi Neal,

 

Thanks for your post!

Unfortunately OneSpan Sign doesn't provide the ability to disable the activation email on transaction basis today. What you can do is to disable the "email.activate" template completely, and trigger the "email.notify" template via API call instead.

 

Duo


nealhennessy | Posts: 19

Reply to: Disable the activation email on a transaction by transaction basis

0 votes

Sounds like a pretty good workaround to me. Thanks Duo!


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