OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

James Zhou | Posts: 1

Update one signer's info using UpdateSigner() and SendPackage() and all signers receive a new email

Wednesday, May 14, 2025 at 05:47pm
0 votes

Is it possible for OneSpan to send an email to only the updated signer (not all signers)?

I am using .NET SDK.

Sukhman Kaur | Posts: 25

Reply to: Update one signer's info using UpdateSigner() and SendPackage() and all signers receive a new email

Wednesday, June 11, 2025 at 07:11pm
0 votes

Hello,

This is an expected behavior for all the signers(in that transaction) to receive an email.
However, if one of the signers has completed their signing process, they wouldn't receive an activation/invitation email.

Thank you

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off

LoginSign Up