cudley | Posts: 6

Groups not showing up in e-SignLive

Wednesday, September 2, 2015 at 07:27pm
0 votes
When I log into e-SignLive, I don't see the groups tab. I'm trying to set up group signing, like shown here: http://docs.e-signlive.com/doku.php?id=esl:help:groups_and_delegate_access
Approved Answer
mwilliams | Posts: 957

Reply to: Groups not showing up in e-SignLive

Wednesday, September 2, 2015 at 07:39pm
3 votes
You, or whomever is the e-SignLive account administrator for your account, will need to contact the e-SignLive by Silanis support team to turn this feature on. e-SignLive has several features: groups, fast track, delegation, attachment uploading, KBA, etc. that can be turned on or off to be made available to users on your account. Take a look at the customer support page on Silanis.com for different ways to contact the support team: https://www.silanis.com/customer-support/ Let us know if you have any more questions!

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