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Community User | Posts: 8831

Print driver not working

Thursday, September 3, 2015 at 04:25am
0 votes
I am trying to use the print driver and it is not working. I verified my credentials and I am able to access ESL. What am I doing wrong?
Approved Answer
Community User | Posts: 8831

Reply to: Print driver not working

Thursday, September 3, 2015 at 04:38am
1 votes
Hello Donovan, This is a popular question coming from our Canadian users. First thing to look for is that you are accessing https://apps.e-signlive.ca/login and not https://apps.e-signlive.com/login. Because they are two different instances, the print driver defaults to the US site. There is, however, a quick solution for this. Please email our support team at [email protected] and request the Canadian print driver file. Once received, run the file and perform a test.
Community User | Posts: 8831

Reply to: Print driver not working

Thursday, September 3, 2015 at 05:45am
0 votes
Thanks, Arthur!

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