Reminder Schedule with multiple signers

rtbike | Posts: 38

Reminder Schedule with multiple signers

Thursday, October 20, 2016 at 07:58am

If I assign a reminder schedule to a package with multiple signers will all the reminder schedules be applied to all the signers in order? Case:

   reminderScheduleToCreate = ReminderScheduleBuilder.ForPackageWithId(packageId)
      .WithDaysUntilFirstReminder(2)
      .WithDaysBetweenReminders(1)
      .WithNumberOfRepetitions(5)
      .Build();

Singer 1 signs the document 2 days after the document is sent - 1st singer got reminder on day 2 Singer 2 receives first reminder 2 days after Signer 1 signed the document - and signs the document that day. (this is day 4 from first Signers original notification) Singer 3 receives first reminder 2 days after Signer 2 signs the document (six days from first Signers original notification) Do I have this correct or is there a way to assign reminder to each signer? Thanks, Todd

October 20 Created

January 21 Last Updated

9 years ago Last Reply

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harishaidary | Posts: 1812

Reply to: Reminder Schedule with multiple signers

Thursday, October 20, 2016 at 11:18am

Hey Todd, I believe that's how it should work. I will have to test this out on my side since this is the first time this scenario has come up. I will let you know what I find.

harishaidary | Posts: 1812

Reply to: Reminder Schedule with multiple signers

Monday, October 24, 2016 at 04:06am

The ".WithDaysUntilFirstReminder(2)" method applies only after the initial email notification is sent (i.e. the moment you send your package). In your scenario, here's how the email would get sent: Signer 1 receives an email notification the moment you send your package and is reminded two days later. Signer 2 receives an email notification once Signer 1 has signed and is reminded two days later days later. Signer 3 receives an email notification once Signer 2 has signed and is reminded two days later days later.

rtbike | Posts: 38

Reply to: Reminder Schedule with multiple signers

Monday, October 24, 2016 at 07:03am

Great thanks for confirming that.