Display options

In the Display Options section in Digipass Authentication for Windows Logon Configuration Center, you can customize certain error messages and commands, as well as different help texts that are displayed in the Windows logon screen.

Digipass Authentication for Windows Logon Configuration Center – Display and User Experience

Messages and commands

Show specific messages when OTP authentications fail

Select this option to display verbose error messages when OTP authentications fail. If you select this option, Digipass Authentication for Windows Logon Credential Provider displays a specific error message when an OTP authentication fails. This option is useful for troubleshooting.

If you clear this check box, only a generic error message is displayed, which reduces information disclosure to potential attackers. This option affects Digipass Authentication for Windows Logon Credential Provider.

Show 'Change server PIN' command

Select this option to enable the Change server PIN command in Digipass Authentication for Windows Logon Credential Provider and in the Tray Agent shortcut menu. This option requires Digipass Authentication for Windows Logon Tray Agent or Digipass Authentication for Windows Logon Credential Provider.

Digipass Windows logon password field

Use this field to customize the help text displayed in the input field for Digipass authentication in the Windows logon screen.

Push Notification Windows logon password field

Use this field to customize the help text displayed in the input field for Push Notification authentication in the Windows logon screen.

Help and information

Digipass Authentication for Windows Logon provides different options to display help links in the Windows logon screen.

Show help in Windows logon screen

Select this option to display online help for Digipass Authentication for Windows Logon. You can choose to display the standard help text or provide customized help links.

Show backup Digipass help

Select this option to display the standard help text when the user selects the I forgot my Digipass authenticator link.

Show support contact information to request a Virtual Digipass

Select this option to specify individual support contact information to display in the Windows logon screen (via a help link), for users who have forgotten their primary Digipass authenticators. If you do not set the support contact information, generic contact information is displayed.

Support contact information

Type the support contact information to display in the Windows logon screen. This option is available only when you select the Show support contact information to request a Virtual Digipass check box.

Show custom help

Select this option to customize the text of the I forgot my Digipass authenticator help link in the Windows logon screen and determine the action when the user selects the corresponding link. You can display a customized information dialog box or start an application.

You must enter a name for the custom help link in the Label input field if you select this option.

Show help text

Select this option to display a customized information dialog box when the user selects the help link. In the corresponding input fields, you can customize the texts for the message header and body of the dialog box.

Start application

You can select an application which will be started when the user clicks the help link in the Windows logon screen. Enter the absolute path of the application and the relevant application parameters in the Application input field. You can use Windows environment variables such as %programfiles% to define the application path in this field. To obtain the name of the user currently logging in to Windows, use the {Username} placeholder.

Show more information on Digipass and Push Notification Authentication in Windows logon screen

Select this option to display the corresponding help link in the Windows logon screen and, when the user selects the link, display the (default) information dialog box with information on the selected authentication method.