oscar.castillo | Posts: 17

Activation Error

Wednesday, May 24, 2023 at 11:08am
0 votes

Hi,

When activating the authenticator using the Orchestrator SDK, we keep getting the error -8002. This happens to some users, and when they try to retry the activation, the problem persists.

In order to minimize the occurrence of this issue, we have some questions:

What could be the possible causes of this error?

How can we prevent this issue from happening?

Regards,

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off

LoginSign Up